Telecom Civil Technician

We are deploying infrastructure for 5G Networks. A telecommunications startup focused on efficient and strategic support to the nationwide 5G deployment, helping OEMs and operators achieve enhanced connectivity for their networks. Summary We are seeking a skilled Telecommunications Civil Technician responsible for the proper installation, operation, testing, maintenance and optimal performance of equipment associated with wireless cellular network. Job Description/Responsibilities: - Ability to perform Small Cell Installation in cabinets and at heights. - - Understanding of equipment and inventory control. - - Ability to troubleshoot RF and Fiber line issues on Small Cell cabinets or poles - - Reads and interprets work orders to determine work to be done, as well as completing paperwork for jobs that are finished. - - Read prints and wire cabinets and run/label fiber jumpers in hub and on poles. - - Set up safety in work zone according to prints on TCP (Traffic Control Plan) - - Follow safety rules and practices, complying with OSHA standards - - Serves existing accounts by analyzing work orders, planning daily travel schedule, investigating complaints, conducting tests, and resolving problems. - - Establish service by studying system requirements, ordering, and gathering components, completing installation, and performing acceptance tests. - - Install and perform maintenance on customer’s OEM equipment. - - Build and maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods/techniques, and recommending system improvements. - - Ensure personal equipment operates properly by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs. - - Document service and installation actions by completing forms, reports, logs, and records. - - Maintain customer confidence by keeping service information confidential. - - Coordinate customer contact, access to customer premises, and customer test and acceptance on small and medium jobs. - - Test installed system for adherence to specifications and evaluate reception. - - Maintain vehicle and installation/service parts inventory. Keep workplace clean and organized. Submit required reports in a timely fashion. - - Ensure that the highest quality of service is provided to promote superior customer satisfaction. - - Attend formal or informal training to maintain/upgrade knowledge, skill, and performance levels. - - Build upon knowledge base by reading professional publications. - - Adhere to safety guidelines and requirements. - - Capture Pre/Post pictures and complete site report as per customer standards - - Other duties as assigned. - - Must have a valid Driver’s License and satisfactory driving record. - - Basic Safety certifications (OSHA 10/30, CPR/First Aid, BBP, RF Awareness, PPE...etc) - - Experience with Nokia System & Airscale modules and radios. - - Installations Circuit Breakers, GPS Kit, LAN Connections, CPRI Fibers. - - Willing to participate in on-call shifts that include nights and weekends. - - Must be able to pass a background check and drug screen. - - High school diploma and/or equivalent work experience or a combination of both. - - Generally, requires 3+ years of field technical operations and/or network construction or related experience in a fast-paced environment. - - A combination of both technical operations and construction experience is preferred. - Other Qualifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the necessary functions of this position. - Ability to lift to 75 pounds or more. - - Ability to work indoors in poorly ventilated areas such as attics during extreme heat/cold. - - Exposure to dust, dirt, noise, insects, and cleaning solutions. - - Work outdoors in varying weather conditions during the day and night. - - Standing, Walking, Sitting, use of hands and fingers, handle or feel, reach with hands and arms, climb or balance, kneel, stoop, crouch, or crawl, speak and hear, taste and smell - - Work performed near power lines and electricity. - - Ability to use basic installation tools and hand tools. - - Knowledge of fiber construction tools and equipment. - - Ability to use technical skills to work independently and within a team and execute responsibilities as well as solve problems - - Ability to communicate with customers in a clear and straight forward manner. - - Team Member Discount Program - - Referral Program - - Certification Training and Assistance -