Evaluation Intern

Position: Evaluation Intern Reports to: Sr. Project Manager - Evaluation Compensation*: Competitive starting pay rate: $18.00 per hour. Employment Classification: Non-Exempt / Internship Anticipated Start Date: As soon as possible Application Deadline: 05/27/2026 Office Location: Portland Metro Area, Oregon, USA BACKGROUND About Energy Trust of Oregon Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas, and Avista, as well as SW Washington customers of NW Natural. Year over year, Energy Trust is recognized as one of the 100 Best Nonprofits to Work for in Oregon. Our Vision Clean, affordable energy for everyone. Our Commitment to Diversity We recognize the lack of diversity in our industry and actively seek to address it through our hiring and retention practices and our values. We believe every person's lived experience is essential to building a vibrant culture and delivering effective services to all customers we serve. We are committed to the principles of diversity, equity, and inclusion, and we encourage candidates with diverse backgrounds and experience to apply. Our Location Energy Trust offers a range of work location options, including remote, hybrid, and in-office. This position will represent Energy Trust in public settings and potentially at community events. We are open to candidates who live throughout Oregon and Washington. What We’re Looking For: The Evaluation Intern will support Energy Trust’s Evaluation team by conducting both quantitative and qualitative research related to program performance and customer insights. Energy Trust conducts a variety of customer surveys, including Fast Feedback, which tracks participant satisfaction, and the Customer Awareness and Participation Survey (CAPS), which measures awareness of and participation in Energy Trust programs. CAPS is administered every few years to assess how equitably Energy Trust serves customers across its service area, with particular attention to priority populations and historically underserved groups.  This role will involve quantitative data analysis using survey datasets, as well as qualitative research based on literature reviews and survey findings. Quantitative analysis may include regression analysis, mapping, and other data visualizations, while qualitative methods will include scoping and designing customer insights research. The qualitative work will include close coordination with the Program Marketing team, including conducting an internal literature review to document existing marketing research. The intern will develop memos, infographics, and short reports to communicate findings.  This internship offers hands-on experience working with large datasets, performing analysis in SQL and R, creating data visualizations and maps, and designing qualitative research. The intern will also gain exposure to Energy Trust’s programs, including marketing, evaluation processes, data systems, and approaches to measuring equitable customer participation and gathering customer insights.  The intern will report to the Senior Project Manager – Evaluation. This is a hybrid position with an expectation of attending at least quarterly in-person meetings and all-staff gatherings at or near Energy Trust’s office. There is also the option to work from the office more frequently. The Evaluation team typically works together in the office every Tuesday.  This is a temporary, part-time internship requiring approximately 15–20 hours per week, with a schedule to be determined upon hire. The internship is limited to a maximum of 1,000 total hours.  SUPERVISORY RESPONSIBILITY - This position has no supervisory responsibilities. -   The information above outlines the major functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.   APPLICATION INSTRUCTIONS:  Please submit a cover letter and resume on Energy Trust’s website www.energytrust.org/About/careers. What You’ll Do: Customer Insights Research (40% of time)   o   Compile all marketing and customer insights research conducted by both the Marketing and Evaluation teams  o   Develop a document summarizing key research questions addressed and identifying gaps  o   Review customer surveys and literature review to create recommendations for future customer insights research  o   Scope and design qualitative research studies to address the gaps and questions from the above review   Data Analysis (30% of time)   o   Become familiar with Energy Trust’s survey datasets  o   Conduct analyses including descriptive statistics, longitudinal trend analysis, regression analysis, and mapping (e.g., analyzing participation or awareness by geography, demographic group, environmental justice community, or project type)  Data Visualization and Communication (20% of time)   o   Translate research findings into memos, infographics, short reports, or PowerPoint presentations that communicate insights in an accessible and engaging format  Team Projects and Tasks Support (10% of time)   o   Attend regularly scheduled team meetings and all virtual staff meetings and in-person quarterly meet-ins  o   Communicate findings and work products to the Evaluation and Marketing teams.  o   Collaborate with Communications, Marketing, Brand, and Web teams to refine and finalize public-facing reports and communications  o   Perform other job-related duties as assigned.  o   Perform all functions of the job in a safe manner.