Customer Account Representative

Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! We are looking for people like you to add to the success of our company. Join our Management Development Program, through Impact YOUniversity. Where driven, people-first individuals train from the ground up for leadership roles within our organization. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family. Our coworkers enjoy a total rewards package that pays for performance and includes: - $13.00- $19.00 - - Paid weekly - - Exceptional performance rewarded with monthly profit sharing - - Earn recognition for doing great work through our Work Tango rewards platform, this is where your performance turns into prizes - - 5-day work week with every Sunday off - - Paid sick, vacation and holidays - - Employee purchase plan - - Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what’s next - - 401(k) Retirement Savings Plan plus company matching up to 4% - As a Customer Account Representative, you would be responsible for: - Drive daily account management performance to meet and exceed company standards - - Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments - - Must be able to lift and move (push/pull) heavy items and merchandise - - Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items - - Safe operation and cleanliness/organization of the company vehicle - - Protecting product with blankets and straps - - Building and staging inventory - - Refurbishing merchandise - - Assist with store sales functions - - Other duties as needed in the store and assigned by Store Manager - Qualifications  - Must be at least 18 years of age - - Heavy lifting required - - High school diploma or GED - - Friendly with great communication skills - - Excellent customer service skills  - - Valid state driver’s license and clean driving record for a minimum of 1 year - - Must be able to lift and move (push/pull) heavy items and merchandise as needed  - - Must pass a background check, drug screening, and motor vehicle records check - A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability