Office Receptionist

Office Receptionist Location: Southlake, TX Job: Full-time (3 13-hour shift) Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a receptionist for our University Park, TX office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.  Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people. Perks at Serenity  - Career Advancement Opportunity - - Competitive Wages  - - Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium) - - Paid Time Off - - 10 Major Holidays Off - - 401k - - Employee Referral Program  - Responsibilities - Update and verify customer information upon each visit. - - Help customers feel valued by creating rapport, remembering their names, their interests, and stories. - - Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges. - - Ensure positive customer experience by providing support and compassion. - - Rotate through other various office tasks throughout the day. - Qualifications - High School Diploma/ GED. - - Excellent verbal and written communication, basic math skills. - - Proven ability to multitask in a fast-paced environment. - - 1+ year of full-time customer service experience, reception, or personal customer service industry. - About Serenity Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.