Program Management Assistant Director

About TrueMoney TrueMoney is a leading international fintech brand providing innovative payment and financial services across seven countries in Southeast Asia. With its user-friendly digital platform, extensive agent network, and comprehensive offline and online services, TrueMoney empowers millions of users to make easy, secure payments and enjoy a more convenient financial lifestyle. Since its establishment, TrueMoney has grown to become the most popular digital financial application in the region, playing a central role in expanding access to financial services and improving quality of life for individuals and MSME communities. TrueMoney is part of Ascend Money, a regional digital financial services company founded in 2013, which reached a major milestone by becoming Thailand’s first fintech unicorn in 2021. -------- Responsibilities: ● Lead the end-to-end alignment and operating rhythm for all Ascend Money initiatives. Ensure that all obstacles are effectively communicated, managed, and visible to stakeholders. ● Drive comprehensive program management to identify and mitigate risks, dependencies, and issues across all areas, including Business, Product, Technology, and Operations. Develop and implement effective contingency plans. ● Oversee the creation and maintenance of project dashboards, reporting on the health, status, and quality of all programs and projects. ● Deeply understand the Ascend Money's business goals and end-to-end processes to proactively identify gaps and opportunities for improvement. Challenge business assumptions and Minimum Viable Product (MVP) definitions to ensure strategic alignment and optimal outcomes. ● Initiate and lead projects or process improvements to close identified gaps. Form and direct project teams to achieve key business objectives. ● Ensure compliance with the agreed-upon Product Delivery Framework. Drive the maturity of all teams, fostering discipline in their practices and promoting continuous improvement based on team behavior and performance. ● Drive productivity and operational excellence at scale by initiating and implementing innovative ideas across the organization and cross-functional domains, while continuously improving internal team efficiency. ● Foster a culture of accountability, coaching, and motivation across all functional groups. Drive a strong sense of urgency and a results-oriented mindset. ● Build, mentor, and coach high-performing teams to enhance capability, engagement, and long-term success. Qualifications: ● Bachelor's Degree or higher in IT, Computer Science, or a related field. ● At least 8 years of proven experience in program or project management, with a minimum of 2 years in a leadership or senior role. ● Experience in the financial technology (FinTech) or banking sector, specifically with Virtual Banking, Payments, or e-Commerce. ● Strong understanding of hardware/software delivery projects, including both traditional and agile methodologies. PMP or other project management certifications are a significant plus. ● Demonstrate experience in vendor and contract management. ● Demonstrate strong negotiation, stakeholder management, and conflict resolution skills to effectively manage disagreements and foster constructive collaboration within and across teams ● Proven ability to work well under pressure and manage complexity in a dynamic, fast-paced environment. Your Skills: ● Excellent analytical and problem-solving skills. ● Excellent communication skills in both English and Thai (written and spoken). ● Experience in stakeholder management, team building, and motivation. ● Possesses a growth mindset and systematic thinking with excellent decision-making capabilities. ● Good in negotiation and resolve conflict among team.