Officer, Animal Hotel

Serve customers at the Animal Hotel by performing acceptance, delivery, and warehouse functions in compliance with Company Standard Operating Procedures, IATA Live Animals Regulations, and relevant regulatory requirements (e.g., Malaysian Quarantine and Inspection Services Department (MAQIS), Customs, Wildlife, Convention of International Trade in Endangered species of Wild Fauna and Flora (CITES). • Execute daily operational activities for Live Animals Handling, including physical cargo handling, documentation, system data updates, and daily revenue collection. • Ensure adherence to agreed Customer Service Level Agreements (SLAs) and maintain high standards of service quality. ...