Patient Care Coordinator

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $17-$21 per hour, based on experience and qualifications Responsibilities: - Greet and check in patients, ensuring accurate and complete patient information. - - Collect copays and patient balances as needed. - - Manage appointment scheduling. - - Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional. - - Collect and update patient information. - - Assist with administrative tasks such data entry and maintaining patient records. - - High school diploma or equivalent. - - Prior experience in a customer service or administrative role, preferably in a healthcare setting. - - Excellent interpersonal and communication skills. - - Strong attention to detail and organizational skills. - - Ability to multitask, prioritize tasks, and work in a fast-paced environment. - - Proficient in computer skills and ability to learn new software systems. - - Monthly performance bonus - - Medical, dental, vision insurance - - STD/LTD - - Hospitalization insurance - - Accident insurance - - Life insurance - - 401k with employer match - - Employee assistance program  - - Employee discounts - - Employee referral program - - Paid time off (PTO) -