Receptionist - Saturday and Sunday 3pm to 11:30pm

This position is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties. Shift is 3:00pm - 11:30pm. KEY RESPONSIBILITIES: - Answers telephones and directs the caller to the appropriate employee. Will transfer a caller to an employee’s voice mailbox when the employee is unavailable. - - Greats and directs visitors and patients. - - Provide assistance to the Intake Department with patient data entry and forms. - - Assists with other related clerical duties as needed. - The PBX/Receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties.   KEY RESPONSIBILITIES: - Answers telephones and directs the caller to the appropriate employee.  Will transfer a caller to an employee’s voice mailbox when the employee is unavailable. - - Greats and directs visitors and patients that present in the lobby area. - - Take and retrieve messages for various personnel. - - Provide callers with information such as company address, directions to the company location, fax and phone numbers, company website and other related information. - - Receives, sorts and forwards, incoming mail.  - - Provide assistance to the Intake Department with patient data entry and forms. - - Assists with other related clerical duties for other departments. - - Upholds the Organization’s ethics and customer service standards. - - This job description is not intended to be all-inclusive.  Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital. - Knowledge and Experience: - High school degree or equivalent. - - One (1) year PBX and/or receptionist experience required. - - All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years. - - All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation.  All direct patient care staff will be retrained every year - Skills and Abilities: - Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.) - - Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. - - Excellent verbal, interpersonal and written communication skills.  - - Ability to work with people with a variety of background and educational levels. - - Ability to work independently and as part of a team. - - Good judgment, problem solving and decision-making skills. - - Ability to work in a fast-paced, expanding organization. - - Maintains confidentiality of patients at all times. - Physical Requirements:    While performing the duties of this job, this position is frequently required to do the following:  - Use standard office equipment and access, input, and retrieve information from a computer.   Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.  - - Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.  - - Give and follow verbal and written instructions with attention to detail and accuracy.  - - Vision: see details of objects at close range. - - Coordinate multiple tasks simultaneously.  - - Reach forward, up, down, and to the side.  - - Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. - - Lift up to 30 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently - We proudly offer the following benefits available 1st of the month following just one month of employment: - Competitive rates - - Tuition reimbursement - - Comprehensive package of benefits to include: - - Medical - - Dental - - Vision - - Life, Pet, Identity Theft Insurance - - 401k - - Generous paid time off - - Short Term and Long Term Disability -